Resource Management

Plan Resource Management

Plan Resource Management is the process of defining how to estimate, acquire, manage, and use team and physical resources for a project.

Resource Management Plan

The resource management plan is a component of the project management plan that describes how project resources are acquired, allocated, monitored, and controlled.

Estimate Activity Resources

Estimate Activity Resources is the process of estimating the team resources and the type and quantities of materials, equipment, and supplies necessary to perform each activity.

Resource Breakdown Structure

A resource breakdown structure (RBS) is a hierarchical representation of resources by category and type used to facilitate planning and controlling of project work.

Acquire Resources

Acquire Resources is the process of obtaining team members, facilities, equipment, materials, supplies, and other resources necessary to complete project work.

Develop Team

Develop Team is the process of improving competencies, team member interaction, and the overall team environment to enhance project performance.

Manage Team

Manage Team is the process of tracking team member performance, providing feedback, resolving issues, and managing team changes to optimize project performance.

Control Resources

Control Resources is the process of ensuring that the physical resources assigned and allocated to the project are available as planned, and monitoring planned versus actual utilization to take corrective action as necessary.

RACI Matrix

A RACI matrix is a type of responsibility assignment matrix that defines roles as Responsible, Accountable, Consulted, or Informed for each work package or activity.

Responsibility Assignment Matrix (RAM)

A responsibility assignment matrix (RAM) is a grid that shows the project resources assigned to each work package, used to illustrate the connections between work that needs to be done and project team members.

Team Charter

A team charter is a document that establishes the team values, agreements, and operating guidelines, including communication guidelines, decision-making criteria, conflict resolution processes, meeting guidelines, and team agreements.

Tuckman's Team Development Model

Tuckman's model describes five stages of team development: forming, storming, norming, performing, and adjourning. Teams progress through these stages as they mature and develop working relationships.

Forming Stage

The forming stage is the first phase of Tuckman's team development model, where team members meet, learn about the project and their roles, and tend to act independently.

Storming Stage

The storming stage is the second phase of Tuckman's model, characterized by conflict, disagreement, and competition as team members assert their individual ideas and vie for position.

Norming Stage

The norming stage is the third phase of Tuckman's model, where team members begin to resolve conflicts, establish norms, and work collaboratively toward shared goals.

Performing Stage

The performing stage is the fourth phase of Tuckman's model, where the team functions as a well-organized, cohesive unit, achieving high levels of productivity and effectiveness.

Adjourning Stage

The adjourning stage (also called mourning) is the fifth and final phase of Tuckman's model, where the team completes its work, disbands, and members move on to other assignments.

Conflict Management

Conflict management is the practice of identifying and handling conflicts in a timely, constructive manner to minimize negative impacts and leverage disagreement for improved outcomes.

Collaborating/Problem Solving

Collaborating (also called problem solving or confronting) is a conflict resolution technique that incorporates multiple viewpoints to reach a consensus and commitment from all parties, resulting in a win-win outcome.

Compromising

Compromising (also called reconciling) is a conflict resolution technique where each party gives up something to reach a mutually acceptable solution, resulting in a lose-lose outcome.

Smoothing/Accommodating

Smoothing (also called accommodating) is a conflict resolution technique that emphasizes areas of agreement rather than areas of difference, often at the expense of one party who yields to maintain harmony.

Forcing/Directing

Forcing (also called directing) is a conflict resolution technique where one party pushes their viewpoint at the expense of others, typically using positional power to resolve the disagreement.

Withdrawing/Avoiding

Withdrawing (also called avoiding) is a conflict resolution technique where one or both parties retreat from the conflict, postponing the issue or declining to engage.

Virtual Teams

Virtual teams are groups of people with a shared goal who fulfill their roles with little or no face-to-face interaction, relying on communication technology to collaborate.

Colocation (War Room)

Colocation (also known as a war room or tight matrix) involves placing team members in the same physical location to improve communication, working relationships, and productivity.

Resource Calendars

Resource calendars identify the working days, shifts, start and end of normal business hours, weekends, and public holidays when each specific resource is available for project work.

Pre-Assignment

Pre-assignment is the practice of assigning specific team members to a project before resource planning is complete, often because they were promised in the project charter, proposal, or contract.

Negotiation (for Resources)

Negotiation for resources is the process by which the project manager discusses and agrees upon resource assignments with functional managers, other project teams, or external organizations to obtain the needed team members and physical resources.

Multi-Criteria Decision Analysis

Multi-criteria decision analysis is a technique that uses a decision matrix to provide a systematic approach for evaluating candidates or options against a set of weighted criteria to make objective selection decisions.

Emotional Intelligence

Emotional intelligence (EI) is the ability to identify, assess, and manage the emotions of oneself, other team members, and groups, enabling more effective leadership and interpersonal interactions.