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PMPCAPM

Develop Team

Develop Team is the process of improving competencies, team member interaction, and the overall team environment to enhance project performance.

Explanation

Develop Team focuses on building the skills and capabilities of individual team members while also fostering a cohesive, high-functioning team. The project manager should acquire the skills to identify, build, maintain, motivate, lead, and inspire project teams to achieve high team performance and meet project objectives.\n\nTools and techniques include colocation, virtual teams, communication technology, interpersonal and team skills (conflict management, influencing, motivation, negotiation, and team building), recognition and rewards, training, individual and team assessments, and meetings. The Tuckman model of team development (forming, storming, norming, performing, adjourning) provides a framework for understanding how teams evolve.\n\nThe key outputs are team performance assessments, change requests, and updates to project documents including the team charter, lessons learned register, project schedule, and resource management plan. Effective team development leads to reduced turnover, improved individual skills, and better overall project performance.

Key Points

  • Improves individual competencies and team cohesion
  • Uses training, team-building activities, recognition, and rewards
  • References Tuckman ladder for team development stages
  • Outputs include team performance assessments

Exam Tip

Develop Team is about improving the team, not managing day-to-day issues. Conflict resolution and performance issues fall under Manage Team.

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