Compromising
Compromising (also called reconciling) is a conflict resolution technique where each party gives up something to reach a mutually acceptable solution, resulting in a lose-lose outcome.
Explanation
Compromising involves finding a middle ground where each party makes concessions. While it does not fully satisfy anyone, it provides a workable solution when collaborating is not possible or when a quick resolution is needed. Both parties accept a degree of dissatisfaction in exchange for resolving the conflict.\n\nThis technique is useful when the parties have relatively equal power, when a temporary solution is acceptable, when time pressure exists, or when the stakes are moderate. It is faster than collaborating and may be the best available option when a perfect solution is not achievable.\n\nPMI considers compromising a moderate approach — better than forcing or withdrawing, but less ideal than collaborating. The key drawback is that because no one fully gets what they want, the underlying issues may resurface later. It should be used judiciously when a full collaborative solution is impractical.
Key Points
- •Each party gives up something to reach agreement
- •Considered a lose-lose outcome by PMI
- •Faster than collaborating but less durable
- •Appropriate when parties have equal power and time is limited
Exam Tip
Compromising is a lose-lose because both sides sacrifice. It is better than forcing or withdrawing but worse than collaborating. Know when it is the most appropriate choice.
Frequently Asked Questions
Related Topics
Conflict Management
Conflict management is the practice of identifying and handling conflicts in a timely, constructive manner to minimize negative impacts and leverage disagreement for improved outcomes.
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Collaborating (also called problem solving or confronting) is a conflict resolution technique that incorporates multiple viewpoints to reach a consensus and commitment from all parties, resulting in a win-win outcome.
Smoothing/Accommodating
Smoothing (also called accommodating) is a conflict resolution technique that emphasizes areas of agreement rather than areas of difference, often at the expense of one party who yields to maintain harmony.
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