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Norming Stage

The norming stage is the third phase of Tuckman's model, where team members begin to resolve conflicts, establish norms, and work collaboratively toward shared goals.

Explanation

During norming, the team moves past the conflicts of storming and begins to develop trust, respect, and cohesion. Team members accept each other's strengths, weaknesses, and working styles. They establish agreed-upon processes, communication patterns, and team norms. The sense of belonging to the team strengthens.\n\nProductivity increases during norming as the team begins functioning more effectively together. Team members start helping each other and providing constructive feedback. The team develops a shared identity and takes ownership of the project goals. There is a notable shift from individual focus to team focus.\n\nThe project manager can begin stepping back from direct oversight and adopt a more facilitative and coaching style. The team is increasingly capable of self-management but may still need the project manager to reinforce norms and address any remaining interpersonal issues. It is important to continue reinforcing positive behaviors during this stage.

Key Points

  • Team resolves conflicts and develops trust and cohesion
  • Agreed-upon norms and processes are established
  • Productivity increases as collaboration improves
  • Project manager shifts to a coaching and facilitative style

Exam Tip

Norming is when the team starts working well together after resolving initial conflicts. If a scenario describes growing trust and emerging team identity, the team is norming.

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