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PMPCAPM

Work Performance Information

Work performance information is the performance data collected from various controlling processes, analyzed in context, and integrated based on relationships across areas.

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Explanation

Work performance information is the second level in the data-information-reports hierarchy. It is created when raw work performance data is analyzed and compared against the project management plan components such as baselines, performance measurement criteria, and thresholds. The result is contextualized information that shows whether the project is on track, behind, or ahead.

Examples of work performance information include schedule variance (SV) and cost variance (CV) from earned value analysis, the status of deliverables (complete, in progress, not started), the severity of quality defects, forecasted estimates at completion, and risk assessment updates. This information tells a meaningful story that raw data alone cannot.

Work performance information is produced by the various controlling processes — Control Schedule produces schedule performance information, Control Costs produces cost performance information, and so on. This information then flows into the Monitor and Control Project Work process, where it is integrated across all areas to produce a holistic view of project health.

Key Points

  • Analyzed and contextualized performance data
  • Second level in the data-information-reports hierarchy
  • Compares actual performance against baselines and plans
  • Includes variances, trends, forecasts, and status assessments

Exam Tip

If the exam describes analyzed data showing a variance or trend (e.g., "the project is 10% over budget"), that is work performance information — not raw data and not yet a report.

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A Burndown Chart is a graphical representation of work remaining versus time in a Sprint or release, showing whether the team is on track to complete the planned work.

Resource Leveling

Resource leveling is a resource optimization technique in which adjustments are made to the project schedule to keep resource usage at or below a defined limit, often resulting in a longer project duration.

Risk Register

The risk register is a project document that records the details of individual project risks, including their identification, analysis results, response plans, and current status.

Stakeholder Mapping

Stakeholder mapping is the visual representation of stakeholder relationships, influence, interest, or other attributes using grids, matrices, or diagrams to support analysis and engagement planning.

Relative Estimation

Relative Estimation is an agile technique where work items are sized in comparison to each other rather than in absolute units like hours or days, providing faster and more accurate estimates.

Cost Performance Index (CPI)

Cost Performance Index (CPI) is an EVM efficiency metric that measures cost performance as the ratio of earned value to actual cost: CPI = EV / AC.

Schedule Performance Index (SPI)

Schedule Performance Index (SPI) is an EVM efficiency metric that measures schedule performance as the ratio of earned value to planned value: SPI = EV / PV.

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