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PMPCAPM

Plan Stakeholder Engagement

Plan Stakeholder Engagement is the process of developing approaches to involve project stakeholders based on their needs, expectations, interests, and potential impact on the project.

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Explanation

This Planning process uses the stakeholder register, project management plan components, project documents, and enterprise environmental factors as inputs. The project manager analyzes each stakeholder's current and desired engagement levels, then develops strategies to close any gaps between the two.

Key tools include expert judgment, data gathering (benchmarking), data analysis (assumption and constraint analysis, root cause analysis), decision making, and data representation techniques such as the stakeholder engagement assessment matrix. The process also considers organizational culture, political climate, and governance frameworks.

The primary output is the stakeholder engagement plan, which documents the strategies and actions required to promote productive involvement of stakeholders. In agile projects, stakeholder engagement planning is revisited frequently, often at iteration boundaries, to adapt to changing stakeholder needs.

Key Points

  • Belongs to the Planning Process Group within Stakeholder Management
  • Analyzes gaps between current and desired engagement levels
  • Produces the stakeholder engagement plan
  • Should account for organizational politics and cultural factors

Exam Tip

The exam distinguishes between the process (Plan Stakeholder Engagement) and its output (the stakeholder engagement plan). Make sure you know which is which.

Frequently Asked Questions

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Stakeholder mapping is the visual representation of stakeholder relationships, influence, interest, or other attributes using grids, matrices, or diagrams to support analysis and engagement planning.

Power/Influence Grid

The power/influence grid is a stakeholder classification model that groups stakeholders based on their level of authority (power) and their active involvement or ability to affect the project (influence).

Stakeholder Analysis

Stakeholder analysis is a technique for systematically gathering and analyzing quantitative and qualitative information to determine whose interests should be taken into account throughout the project.

Burndown Chart

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Resource Leveling

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Risk Register

The risk register is a project document that records the details of individual project risks, including their identification, analysis results, response plans, and current status.

Relative Estimation

Relative Estimation is an agile technique where work items are sized in comparison to each other rather than in absolute units like hours or days, providing faster and more accurate estimates.

Cost Performance Index (CPI)

Cost Performance Index (CPI) is an EVM efficiency metric that measures cost performance as the ratio of earned value to actual cost: CPI = EV / AC.

Schedule Performance Index (SPI)

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Part of

Stakeholder Management

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