Monitor Stakeholder Engagement
Monitor Stakeholder Engagement is the process of monitoring project stakeholder relationships and tailoring strategies for engaging stakeholders through modification of engagement strategies and plans.
Explanation
This Monitoring and Controlling process evaluates whether the engagement strategies defined in the stakeholder engagement plan are effective. It tracks stakeholder attitudes and behaviors to determine if adjustments are needed. The process uses data analysis techniques such as alternatives analysis and root cause analysis, along with decision-making and data representation tools.
Key inputs include the project management plan, project documents (issue log, lessons learned register, project communications, risk register, stakeholder register), work performance data, and enterprise environmental factors. The process compares actual stakeholder engagement against planned levels to identify variances.
Outputs include work performance information, change requests, and updates to the project management plan and project documents. When monitoring reveals that a stakeholder has become resistant or disengaged, the project manager should investigate the cause and adapt the engagement strategy accordingly.
Key Points
- •Belongs to the Monitoring and Controlling Process Group
- •Evaluates the effectiveness of stakeholder engagement strategies
- •Compares actual engagement levels against planned levels
- •Triggers change requests when strategies need adjustment
Exam Tip
Monitor Stakeholder Engagement is about assessing and adjusting, not about direct interaction. If the question describes evaluating whether engagement strategies are working, this is the correct process.
Frequently Asked Questions
Related Topics
Manage Stakeholder Engagement
Manage Stakeholder Engagement is the process of communicating and working with stakeholders to meet their needs and expectations, address issues, and foster appropriate stakeholder involvement.
Stakeholder Engagement Assessment Matrix
The stakeholder engagement assessment matrix compares current engagement levels of stakeholders against the desired engagement levels needed for successful project delivery.
Stakeholder Engagement Plan
The stakeholder engagement plan is a component of the project management plan that identifies the strategies and actions required to promote productive involvement of stakeholders in project decisions and execution.
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Stakeholder mapping is the visual representation of stakeholder relationships, influence, interest, or other attributes using grids, matrices, or diagrams to support analysis and engagement planning.
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The power/influence grid is a stakeholder classification model that groups stakeholders based on their level of authority (power) and their active involvement or ability to affect the project (influence).
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Stakeholder analysis is a technique for systematically gathering and analyzing quantitative and qualitative information to determine whose interests should be taken into account throughout the project.
Burndown Chart
A Burndown Chart is a graphical representation of work remaining versus time in a Sprint or release, showing whether the team is on track to complete the planned work.
Resource Leveling
Resource leveling is a resource optimization technique in which adjustments are made to the project schedule to keep resource usage at or below a defined limit, often resulting in a longer project duration.
Risk Register
The risk register is a project document that records the details of individual project risks, including their identification, analysis results, response plans, and current status.
Relative Estimation
Relative Estimation is an agile technique where work items are sized in comparison to each other rather than in absolute units like hours or days, providing faster and more accurate estimates.
Cost Performance Index (CPI)
Cost Performance Index (CPI) is an EVM efficiency metric that measures cost performance as the ratio of earned value to actual cost: CPI = EV / AC.
Schedule Performance Index (SPI)
Schedule Performance Index (SPI) is an EVM efficiency metric that measures schedule performance as the ratio of earned value to planned value: SPI = EV / PV.
Part of
Stakeholder Management
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