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PMPCAPM

Identify Stakeholders

Identify Stakeholders is the process of regularly identifying project stakeholders and analyzing and documenting relevant information regarding their interests, involvement, interdependencies, influence, and potential impact on project success.

Explanation

Identify Stakeholders is performed throughout the project, not just at initiation. The process uses the project charter, business documents, procurement documents, enterprise environmental factors, and organizational process assets as inputs. Tools include stakeholder analysis, expert judgment, and data gathering techniques such as questionnaires and brainstorming.

The primary output is the stakeholder register, which captures identification information, assessment information, and stakeholder classification. Early and thorough identification reduces the risk of unexpected resistance later in the project. In agile environments, stakeholder identification is revisited at the start of each iteration.

This process belongs to the Stakeholder Management Knowledge Area and is performed in the Initiating Process Group initially, then repeated as needed. The project manager should cast a wide net to avoid overlooking stakeholders who could derail the project if discovered late.

Key Points

  • Performed iteratively throughout the project lifecycle, not just once at initiation
  • Key output is the stakeholder register
  • Uses the project charter as a primary input
  • Stakeholders discovered late pose higher risk due to unmanaged expectations

Exam Tip

Remember that Identify Stakeholders should begin as early as possible and be revisited regularly. On the exam, look for answers that emphasize continuous identification rather than a one-time activity.

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