Stakeholder Classification
Stakeholder classification is the process of categorizing stakeholders based on shared attributes such as power, interest, influence, impact, urgency, or legitimacy to determine appropriate engagement strategies.
Explanation
Stakeholder classification is a key step within stakeholder analysis. It uses various models and frameworks to sort stakeholders into groups that require similar management approaches. Common classification schemes include internal versus external, supportive versus resistant, and classifications based on the various grid models and the salience model.
Classification helps the project manager allocate limited time and resources effectively. Rather than treating every stakeholder identically, classification enables tailored engagement strategies. For example, high-power stakeholders who are resistant require different approaches than low-power stakeholders who are supportive.
Classification results are documented in the stakeholder register and used as input for the stakeholder engagement plan. The classification should be treated as dynamic, as stakeholders may shift categories as the project evolves. Regular reassessment ensures strategies remain appropriate.
Key Points
- •Groups stakeholders by shared attributes for efficient management
- •Uses models like power/interest grid, salience model, and engagement assessment matrix
- •Results are recorded in the stakeholder register
- •Classification is dynamic and should be reassessed regularly
Exam Tip
The exam may present a scenario and ask which classification model is best. Match the attributes described in the question to the model that uses those exact dimensions.
Frequently Asked Questions
Related Topics
Stakeholder Analysis
Stakeholder analysis is a technique for systematically gathering and analyzing quantitative and qualitative information to determine whose interests should be taken into account throughout the project.
Internal Stakeholders
Internal stakeholders are individuals or groups within the performing organization who are directly affected by or involved in the project, such as the project sponsor, project manager, team members, and functional managers.
External Stakeholders
External stakeholders are individuals or groups outside the performing organization who are affected by or can influence the project, such as customers, suppliers, regulatory bodies, and the public.
Salience Model
The salience model classifies stakeholders based on three attributes: their power (ability to impose their will), legitimacy (appropriateness of their involvement), and urgency (need for immediate attention).
Test your knowledge
Practice scenario-based questions on this topic with detailed explanations.