CAPM Practice: Determine how to document project controls of predictive, plan-based projects

A pattern of concentrated defects signals a systemic problem. The appropriate response is: conduct a quality audit to assess the team's processes, tools, and work environment; perform root cause analysis to understand why defects are occurring; implement corrective action (training, process improvement, better tools, clearer requirements). Increasing inspections alone treats symptoms, not root causes.

**Why not A:** Accepting defects as inevitable without investigation ignores a clear pattern. While some defects may be expected, a consistent pattern concentrated in one team signals a systemic issue that demands root cause analysis, not passive acceptance.

**Why not B:** Increasing inspection frequency alone addresses symptoms rather than causes. More inspections will catch more defects before delivery, but the team will continue producing them at the same rate, wasting resources on rework without improving the underlying process.

**Why not C:** Stopping all work from the team is an extreme measure that halts project progress unnecessarily. A measured response — root cause analysis followed by targeted corrective action — addresses the problem while keeping the project moving forward.