CAPMHard
CAPM Practice: Demonstrate an understanding of project roles and responsibilities
Bohdan Novotny is managing a software implementation project at Lumen Solar. A key stakeholder is upset about a recent decision and sends an aggressive email. Bohdan takes time to understand the stakeholder's concerns before responding calmly with a solution-focused message. Which aspect of emotional intelligence is Bohdan demonstrating?
Key Concept
This question covers Demonstrate an understanding of project roles and responsibilities under Demonstrate an understanding of project roles and responsibilities (Project Management Fundamentals and Core Concepts).
All 1,500+ CAPM questions are free
Sign up to track your progress, see detailed analytics, and get personalized study recommendations.
Sign Up Free