CAPM Practice: Demonstrate an understanding of project roles and responsibilities

The project manager serves as the primary point of contact for the team and handles escalations, involving the sponsor only when issues require executive authority or decisions beyond the PM's control.

**Why not A:** Escalating directly to functional managers bypasses the project management structure. In a project environment, the project manager serves as the primary point of contact for team issues and determines when escalation beyond the project is necessary.

**Why not B:** Escalating all issues directly to the project sponsor is excessive and would overwhelm the sponsor with operational details. The sponsor handles organizational-level obstacles, while the project manager manages day-to-day blockers and only escalates when needed.

**Why not C:** Expecting team members to resolve all blockers independently is unrealistic. Many blockers require coordination across teams, resource reallocation, or decisions beyond a team member's authority. The project manager exists specifically to help resolve such impediments.