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CAPM Practice: Demonstrate an understanding of project roles and responsibilities
Mariana Navarro is managing a software project at Lumen Solar where two team members are in conflict over a technical approach. She notices one team member becoming visibly upset. Mariana pauses the discussion, acknowledges both perspectives, and suggests a break before reconvening. Which aspect of emotional intelligence is Mariana demonstrating?
Key Concept
This question covers Demonstrate an understanding of project roles and responsibilities under Demonstrate an understanding of project roles and responsibilities (Project Management Fundamentals and Core Concepts).
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