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CAPM Practice: Demonstrate an understanding of project roles and responsibilities

Question 85 of 94 in Demonstrate an understanding of project roles and responsibilities

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Jabari Desai is managing a project at Halcyon Networks where two team members are in conflict over the technical approach. What project manager role is Jabari primarily performing when he helps the team members work through their disagreement?

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Correct answer: Facilitator, by helping the team work through issues and reach consensus

Explanation

As a facilitator, the project manager helps team members work through issues, communicate effectively, and reach consensus without necessarily imposing a solution. This role is critical for conflict resolution.

**Why not A:** A working member contributes directly to the technical work of the project by performing hands-on tasks. Jabari is not contributing his own technical solution to the disagreement but rather helping the team members work through their differences.

**Why not B:** "Initiator" is not a standard project manager role in conflict resolution contexts. While Jabari may have initiated the conversation, the primary role he is performing is guiding the team through the resolution process, which is facilitation.

**Why not C:** A negotiator works to find compromises between competing positions through bargaining. Jabari is helping the team reach consensus through discussion and collaboration, not negotiating trade-offs between fixed positions.

Key Concept

This question covers Demonstrate an understanding of project roles and responsibilities under Demonstrate an understanding of project roles and responsibilities (Project Management Fundamentals and Core Concepts).

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