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CAPM Practice: Demonstrate an understanding of project roles and responsibilities

Question 86 of 94 in Demonstrate an understanding of project roles and responsibilities

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Yasmin Rahimi, a project manager at Echelon Tech, notices that a usually productive team member has become withdrawn and is missing deadlines. She meets privately with the team member to understand what's happening and offer support. This demonstrates which aspect of emotional intelligence?
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Correct answer: Social awareness, by recognizing and understanding the team member's emotional state

Explanation

Social awareness involves recognizing and understanding others' emotions and concerns. Yasmin demonstrated this by noticing the change in the team member's behavior and seeking to understand the underlying cause.

**Why not A:** Self-awareness involves recognizing one's own emotional state, not observing changes in others. Yasmin's actions focus on understanding the team member's emotions and behavior, which is social awareness.

**Why not B:** Relationship management involves actively building and maintaining productive relationships. While Yasmin's meeting could contribute to relationship management, the core action described — recognizing behavioral changes and seeking to understand the cause — is social awareness.

**Why not D:** Self-management involves controlling one's own emotional reactions. The scenario describes Yasmin's ability to perceive and respond to another person's emotional state, not her management of her own frustration or stress.

Key Concept

This question covers Demonstrate an understanding of project roles and responsibilities under Demonstrate an understanding of project roles and responsibilities (Project Management Fundamentals and Core Concepts).

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