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CAPM Practice: Demonstrate an understanding of project roles and responsibilities

Question 89 of 94 in Demonstrate an understanding of project roles and responsibilities

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During a project retrospective at Basalt Digital, Mila Baranov asks her team about her effectiveness as a project manager. A team member says, 'You're great at listening to our concerns and helping us grow our skills.' Which project manager role is being highlighted?
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Correct answer: Coach

Explanation

The coach role involves listening, mentoring, and helping team members develop their skills and capabilities. This role focuses on individual growth and team member development.

**Why not A:** A negotiator works to reach agreements between parties with competing interests, such as securing resources or resolving contract disputes. The team member's feedback about listening and skill development describes coaching activities, not negotiation.

**Why not B:** A facilitator guides group discussions and helps teams work through issues collaboratively. The feedback specifically highlights individual-level activities — listening to concerns and helping with skill growth — which are coaching behaviors rather than group facilitation.

**Why not C:** An initiator starts new projects or proposes new ideas. The feedback describes ongoing supportive behaviors (listening and helping with skill growth), not the initiation of new ventures or proposals.

Key Concept

This question covers Demonstrate an understanding of project roles and responsibilities under Demonstrate an understanding of project roles and responsibilities (Project Management Fundamentals and Core Concepts).

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