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CAPM Practice: Demonstrate an understanding of common problem-solving tools and techniques

Question 18 of 106 in Demonstrate an understanding of common problem-solving tools and techniques

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Chidi Navarro at Maple Ridge Corp conducted a two-hour meeting to review the project schedule. Five team members attended but only two spoke, several checked their phones, and no action items were documented. How should Chidi evaluate this meeting's effectiveness?
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Correct answer: Ineffective, because it lacked engagement, participation, and clear outcomes

Explanation

Meeting effectiveness is measured by engagement, participation, achievement of objectives, and clear outcomes (like documented action items). This meeting showed poor engagement (phone checking), limited participation (only 2 of 5 spoke), and no documented outcomes.

**Why not B:** Attendance alone does not determine meeting effectiveness. Having all required attendees present is necessary but insufficient if those attendees are disengaged, not participating, and no outcomes are documented. Effectiveness requires active engagement and clear results.

**Why not C:** Covering the scheduled agenda topic is only one aspect of meeting effectiveness. The meeting lacked meaningful participation (only 2 of 5 spoke), engagement (phone checking), and documented outcomes (no action items). Simply discussing a topic without achieving results is not effective.

**Why not D:** Meeting duration alone does not determine effectiveness. Two-hour meetings can be highly productive when well-facilitated with clear objectives. The issue here is not the length but the lack of engagement, participation, and documented outcomes.

Key Concept

This question covers Demonstrate an understanding of common problem-solving tools and techniques under Demonstrate an understanding of common problem-solving tools and techniques (Project Management Fundamentals and Core Concepts).

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