CAPM Practice: Demonstrate an understanding of common problem-solving tools and techniques

Quick consensus may indicate groupthink or insufficient exploration of alternatives. Effective problem-solving requires considering multiple options before selecting the best solution. Encouraging broader thinking leads to better-informed decisions.

**Why not A:** Escalating to senior management for a decision bypasses the team's problem-solving responsibility. The team should explore alternatives themselves before involving management. Additionally, the issue is about ensuring thorough analysis, not about authority to decide.

**Why not B:** Scheduling another meeting next week unnecessarily delays the problem-solving process. The team is already gathered and engaged — the immediate action should be to encourage exploration of additional options during the current session, not postpone the discussion.

**Why not D:** Accepting the first proposed solution immediately risks groupthink and insufficient analysis. Quick consensus often means the team has not fully explored the problem space. Effective problem-solving requires considering multiple alternatives before committing to a solution, especially for recurring quality issues.