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CAPM Practice: Demonstrate an understanding of common problem-solving tools and techniques

Question 3 of 106 in Demonstrate an understanding of common problem-solving tools and techniques

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Amina Kessler holds daily standup meetings at Parallax Studios. After two weeks, she notices team members arriving late and giving vague updates. What should Amina do FIRST to improve meeting effectiveness?

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Correct answer: Ask the team for feedback on the meeting format and discuss how to make it more valuable

Explanation

Gathering feedback from participants is the best first step to understand the root cause of low engagement. The team may have insights on timing, format, or value that can be addressed collaboratively to improve the meeting's effectiveness.

**Why not B:** Canceling standup meetings entirely is an overreaction that eliminates a valuable communication tool. The root cause of the disengagement should be understood first before making drastic changes to the meeting structure.

**Why not C:** Extending the meeting duration contradicts the purpose of standups, which should be brief and focused. Longer meetings are likely to worsen disengagement rather than improve it, especially if the current format is already causing people to arrive late.

**Why not D:** Sending a stern email about mandatory attendance uses authoritarian tactics that do not address the underlying cause of disengagement. It may produce compliance but not meaningful participation, and it damages team morale and trust.

Key Concept

This question covers Demonstrate an understanding of common problem-solving tools and techniques under Demonstrate an understanding of common problem-solving tools and techniques (Project Management Fundamentals and Core Concepts).

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