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CAPM Practice: Determine how to prepare and execute task management steps

Question 18 of 60 in Determine how to prepare and execute task management steps

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During a sprint, a critical production bug is discovered that affects all users. The sprint has 5 days remaining. What should the team do?
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Correct answer: Address the critical production bug immediately — most teams have an expedite path or will drop lowest-priority sprint items to make capacity for critical bugs

Explanation

Critical production issues affecting all users take priority over sprint commitments. Most adaptive teams have an expedite or 'emergency' swim lane for exactly this scenario. Handling approaches include: using a designated capacity for urgent issues (e.g., 20% of sprint capacity reserved for production support) or dropping lowest-priority sprint items to make room. The sprint goal guides the decision — if the bug doesn't compromise the sprint goal, some items might continue in parallel.

Key Concept

This question covers Determine how to prepare and execute task management steps under Determine how to prepare and execute task management steps (Agile Frameworks/Methodologies).

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