CAPM Practice: Determine how to gather requirements

A workshop facilitator focuses on the process, not the content. Their role is to create an environment where participants can collaborate effectively — managing time, drawing out quieter voices, preventing dominance, and resolving unproductive conflicts.

**Why not A:** Making final decisions on requirements when stakeholders disagree oversteps the facilitator's role. The facilitator manages the process, not the content. Decision-making authority belongs to stakeholders and product owners, not to the person facilitating the discussion.

**Why not B:** Taking notes while the project manager runs the session describes a scribe role, not a facilitator role. The requirements workshop facilitator actively manages the group process, guiding discussion, resolving conflicts, and ensuring productive outcomes rather than passively recording what others say.

**Why not D:** Presenting pre-prepared requirements for approval makes the session a review, not a workshop. Workshop facilitation involves guiding collaborative discovery and elaboration of requirements, drawing on participants' knowledge rather than seeking approval for the facilitator's predetermined conclusions.