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CAPM Practice: Determine how to follow and execute planned strategies or frameworks

Question 87 of 100 in Determine how to follow and execute planned strategies or frameworks

A project charter has just been approved for a new software implementation at Paragon Projects. Arjun Horvat is the project manager. During a meeting, a team member asks why they need to follow the communication plan that was developed during planning. The communication plan requires bi-weekly status reports to all stakeholders. The team member suggests sending updates only when there are major milestones instead. How should Arjun respond?
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Correct answer: Explain that following the communication plan ensures stakeholders receive consistent information and maintains their engagement

Explanation

Following the planned communication strategy ensures stakeholders receive regular, predictable information, which maintains their engagement and trust. Consistency in communication prevents surprises and keeps stakeholders informed of progress, even between major milestones.

**Why not A:** Escalating the team member's suggestion to the sponsor is unnecessary for this type of operational question. The project manager should be able to explain the rationale for the communication plan without involving the sponsor in routine team discussions.

**Why not C:** Agreeing to send updates only at milestones would create communication gaps between milestones, leaving stakeholders uninformed about progress, issues, and changes. This could lead to surprise problems and reduced stakeholder confidence in the project.

**Why not D:** Documenting the concern and then changing to milestone-only updates would deviate from the approved communication plan without proper justification or change control. The issue log is for actual project issues, not for recording suggestions to bypass planned communication approaches.

Key Concept

This question covers Determine how to follow and execute planned strategies or frameworks under Determine how to follow and execute planned strategies or frameworks (Project Management Fundamentals and Core Concepts).

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