CAPM Practice: Determine how to follow and execute planned strategies or frameworks
Question 87 of 100 in Determine how to follow and execute planned strategies or frameworks
Show answer & explanation
Correct answer: Explain that following the communication plan ensures stakeholders receive consistent information and maintains their engagement
Explanation
Following the planned communication strategy ensures stakeholders receive regular, predictable information, which maintains their engagement and trust. Consistency in communication prevents surprises and keeps stakeholders informed of progress, even between major milestones.
**Why not A:** Escalating the team member's suggestion to the sponsor is unnecessary for this type of operational question. The project manager should be able to explain the rationale for the communication plan without involving the sponsor in routine team discussions.
**Why not C:** Agreeing to send updates only at milestones would create communication gaps between milestones, leaving stakeholders uninformed about progress, issues, and changes. This could lead to surprise problems and reduced stakeholder confidence in the project.
**Why not D:** Documenting the concern and then changing to milestone-only updates would deviate from the approved communication plan without proper justification or change control. The issue log is for actual project issues, not for recording suggestions to bypass planned communication approaches.
Key Concept
This question covers Determine how to follow and execute planned strategies or frameworks under Determine how to follow and execute planned strategies or frameworks (Project Management Fundamentals and Core Concepts).
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