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CAPM Practice: Determine how to document project controls of predictive, plan-based projects

Question 65 of 85 in Determine how to document project controls of predictive, plan-based projects

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A project manager identifies a significant variance from the project baseline. Before escalating to the sponsor, what should she do first?
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Correct answer: Analyze the root cause and develop corrective action options to present with the escalation

Explanation

Best practice is to analyze the problem and develop options before escalating. Going to the sponsor with just a problem (without proposed solutions) is less effective than presenting: here's the variance, here's why it occurred, here are three options with their trade-offs, and here's my recommendation. Sponsors appreciate solutions-oriented escalations.

**Why not B:** Waiting to see if the variance corrects itself is passive management that risks further deterioration. A significant variance requires immediate analysis and action. Delays in addressing variances can allow small problems to become large ones.

**Why not C:** Updating the baseline to reflect new performance without first analyzing root causes and developing recovery options is premature re-baselining. It accepts the variance without attempting correction and requires formal change control approval that should only be pursued after recovery options are exhausted.

**Why not D:** Immediately escalating without analysis wastes the sponsor's time and presents a problem without solutions. Effective project managers analyze issues and develop options before escalating, giving sponsors actionable information to make decisions rather than just awareness of a problem.

Key Concept

This question covers Determine how to document project controls of predictive, plan-based projects under Determine how to document project controls of predictive, plan-based projects (Predictive, Plan-Based Methodologies).

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