CAPM Practice: Determine how to conduct stakeholder communication

Dominant stakeholders can suppress valuable input from quieter participants. Structured facilitation techniques — round-robin contributions, anonymous dot-voting, structured brainstorming — give all voices equal opportunity and produce richer, more balanced requirements.

**Why not A:** Removing the dominant stakeholder eliminates their valuable input entirely. The goal is to balance participation, not exclude anyone. Dominant stakeholders often have important perspectives — the issue is how they share those perspectives, not whether they participate.

**Why not B:** Conducting only private sessions avoids the problem rather than solving it. Group dynamics generate insights through interaction and debate that private sessions cannot replicate. The BA should use facilitation techniques to manage group dynamics rather than abandoning group sessions.

**Why not D:** Allowing the dominant stakeholder to provide all input creates a dangerous single point of perspective. Quieter stakeholders often have critical knowledge and requirements that would go undiscovered if only the most vocal participants contribute. Balanced participation produces richer, more complete requirements.