CAPM Practice: Determine how to conduct stakeholder communication

Distribution (sending documents) is not the same as communication (ensuring understanding). BAs must go beyond distributing requirements to engage with stakeholders, answer questions, and confirm comprehension — especially for complex or sensitive requirements.

**Why not A:** The distinction between communicating and distributing is not about management approval. It is about the quality of information exchange — whether there is two-way dialogue ensuring understanding versus one-way delivery of information.

**Why not B:** They are not the same activity. Distribution is a subset of communication — it delivers information but does not ensure comprehension. Communication adds dialogue, feedback, and confirmation of understanding, which are essential for complex or sensitive requirements.

**Why not D:** The distinction is not about medium (verbal vs. written). Both communication and distribution can use either medium. The difference is whether there is two-way engagement to confirm understanding, regardless of whether the format is verbal or written.