CAPM Practice: Determine how to conduct stakeholder communication

Mixed audience meetings require the BA to translate in both directions — making technical constraints understandable to business stakeholders and business context meaningful to technical teams. Visual models (process diagrams, wireframes) often bridge the gap more effectively than text.

**Why not A:** Using only technical language alienates business stakeholders who may not understand technical terminology. In a mixed audience, the BA must make information accessible to all participants, not favor one group's vocabulary at the expense of others' comprehension.

**Why not C:** Holding separate meetings for business and technical stakeholders eliminates the collaboration benefits of having both groups in the same room. Cross-functional discussions surface important insights about feasibility, constraints, and trade-offs that emerge only when both perspectives interact directly.

**Why not D:** Relying on the project manager to translate between groups places an unnecessary burden on the PM and removes the BA from their core bridging role. BAs are specifically trained to facilitate communication between business and technical stakeholders, making them the natural translator in these settings.