CAPM Practice: Determine how to conduct stakeholder communication

Sensitive information requires discretion — shared only with those who need it, through appropriate private channels (one-on-one conversations, secure email), respecting confidentiality and organizational protocols.

**Why not A:** Sharing all sensitive information in public team meetings can cause unnecessary anxiety, violate confidentiality, and create organizational disruption. Budget issues and personnel changes require discretion and should be communicated through appropriate private channels to those who need to know.

**Why not B:** Posting sensitive information on a team information radiator makes it visible to everyone, including those who do not need to know. Information radiators are designed for project status transparency, not for confidential matters that require controlled, targeted communication.

**Why not C:** Avoiding communication of sensitive information entirely creates a vacuum where rumors and speculation fill the gap. Affected stakeholders need timely, accurate information to manage impacts, and withholding it erodes trust and can lead to worse outcomes.