CAPM Practice: Determine how to conduct stakeholder communication

Information inconsistencies create misaligned expectations and requirements conflicts. The fix is authoritative clarification: identify the correct information, communicate it transparently to all affected groups simultaneously, and update all documentation to reflect the correct understanding.

**Why not B:** Asking groups to debate independently without BA facilitation risks deepening the conflict rather than resolving it. Without a single authoritative source of truth, each group may entrench in their own understanding. The BA's role is to actively resolve information inconsistencies, not delegate that responsibility to the stakeholders themselves.

**Why not C:** Allowing conflicting understandings to persist will lead to misaligned expectations, rework, and potential project outcomes that satisfy no one. A core BA responsibility is ensuring all stakeholders share a common, accurate understanding of requirements and project information.

**Why not D:** Removing all previous communications and replacing stakeholder groups is an extreme and disruptive overreaction. The issue is an information inconsistency, not a stakeholder relationship failure. The appropriate response is to correct the record and realign understanding, not to start over entirely.