CAPM Practice: Determine how to conduct stakeholder communication

Executive communication requires a 'pyramid' structure: lead with the most important information (business context, key decisions), provide supporting detail only as needed. Executives focus on strategic impact, risk, and value — not detailed functional specifications.

**Why not A:** Canceling and rescheduling is impractical and disrespectful of the executive's time. Senior executives often have tightly packed schedules, and the ability to work within time constraints is a core BA competency. Refusing to present unless ideal conditions are met demonstrates poor adaptability and risks losing the executive's engagement entirely.

**Why not B:** While pre-reading can be useful, relying on a busy executive to read a detailed requirements document beforehand is unrealistic. Executives rarely have time to review lengthy documents in advance. This approach shifts the preparation burden to the wrong person and risks an unproductive meeting if the executive arrives without having read the material.

**Why not C:** Presenting all detailed requirements chronologically in 15 minutes is neither possible nor appropriate. This approach ignores the need to tailor communication to the audience — executives need strategic summaries and decision points, not granular detail. Attempting to rush through everything chronologically virtually guarantees that the most important points get lost in a flood of information.