CAPM Practice: Determine how to conduct stakeholder communication

Surveys reach large audiences efficiently and produce quantitative data (e.g., feature importance rankings, frequency of use). They're ideal for broad stakeholder groups but lack the depth of interviews for complex requirements.

**Why not B:** One-on-one interviews are highly effective for gathering deep, qualitative insights from individual stakeholders, but they are time-consuming and can only engage one person at a time. They do not scale efficiently when you need to reach many stakeholders simultaneously or collect comparable quantitative data across a broad group.

**Why not C:** Requirements workshops bring multiple stakeholders together for collaborative discussion and consensus-building, making them excellent for resolving conflicts and exploring complex requirements. However, they are logistically intensive, limited in group size, and produce qualitative outcomes — not the scalable quantitative data collection that surveys provide.

**Why not D:** Job shadowing (observation) involves a BA watching stakeholders perform their work to understand unstated needs and real-world processes. While valuable for discovering tacit requirements, it can only cover one person or team at a time and produces qualitative observational data, not scalable quantitative responses.