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CAPM Practice: Demonstrate an understanding of project roles and responsibilities

Question 16 of 94 in Demonstrate an understanding of project roles and responsibilities

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Halima Sokolov, a project manager at Paragon Projects, notices that two team members are engaged in a heated conflict about technical approaches. The team looks to Halima to resolve the issue, but she instead facilitates a discussion where the team members work through the problem themselves. Which project manager role is Halima demonstrating?
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Correct answer: Facilitator, by enabling the team to collaborate and reach their own resolution.

Explanation

Halima is acting as a facilitator by creating an environment where team members can collaborate and resolve issues themselves rather than imposing a solution. Facilitation involves guiding discussions and enabling the team to work through challenges collaboratively.

**Why not A:** A coach provides direct guidance and instruction to help team members develop skills. Halima is not providing guidance on the correct technical solution; she is enabling the team members to resolve the issue themselves through facilitated discussion.

**Why not B:** A negotiator bargains between opposing viewpoints to reach a compromise, often with the negotiator proposing solutions. Halima is not bargaining or proposing compromises; she is creating space for the team to collaborate and find their own resolution.

**Why not D:** A working member contributes technical expertise to produce deliverables. Halima is not contributing her own technical knowledge to solve the problem; she is guiding the process of discussion so the team can reach resolution collaboratively.

Key Concept

This question covers Demonstrate an understanding of project roles and responsibilities under Demonstrate an understanding of project roles and responsibilities (Project Management Fundamentals and Core Concepts).

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