CAPM Practice: Demonstrate an understanding of product roadmaps

The Kano model helps prioritize by feature type: Basic needs (absence causes dissatisfaction — must include), Performance features (linear satisfaction increase — prioritize based on value), and Delighters (unexpected satisfaction boost — competitive differentiators). This prevents over-investing in basics while missing delight opportunities.

**Why not A:** The Kano model is not a Japanese manufacturing quality control system. While it was developed by Professor Noriaki Kano in Japan, it is a feature satisfaction categorization model used for product prioritization, not a manufacturing quality control process.

**Why not B:** The Kano model is not a project management scheduling framework. It categorizes features by their effect on user satisfaction (Basic, Performance, Delighter) to inform prioritization decisions, not to schedule or timeline roadmap delivery.

**Why not C:** The Kano model is not a financial ROI calculation model. It classifies features by their relationship to customer satisfaction rather than calculating financial returns. While Kano insights inform investment decisions, the model itself does not produce financial calculations.