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CAPM Practice: Demonstrate an understanding of common problem-solving tools and techniques

During a project, the team identifies that deliverable defects are increasing. The project manager creates a diagram that maps potential causes under categories such as 'People,' 'Process,' 'Equipment,' and 'Environment.' Which tool is being used?

Key Concept

This question covers Demonstrate an understanding of common problem-solving tools and techniques under Demonstrate an understanding of common problem-solving tools and techniques (Project Management Fundamentals and Core Concepts).

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