CAPM Practice: Demonstrate an understanding of common problem-solving tools and techniques

The 5 Whys technique involves asking 'why' repeatedly (typically five times) until the root cause of a problem is uncovered. It is a simple but powerful root cause analysis tool that helps teams move beyond symptoms to underlying causes.

**Why not B:** The "5" in 5 Whys refers to the iterative questioning technique of asking "why" approximately five times, not to identifying five specific risks. It is a root cause analysis method, not a risk identification or prioritization tool.

**Why not C:** The 5 Whys technique is not related to issue log prioritization. It focuses on drilling down from a symptom to its root cause through iterative questioning, not on ranking or prioritizing a list of issues.

**Why not D:** The technique has nothing to do with establishing key performance indicators. The number five refers to the depth of questioning needed to uncover root causes, not to defining a set number of metrics.