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CAPM Practice: Demonstrate an understanding of common problem-solving tools and techniques

Question 74 of 106 in Demonstrate an understanding of common problem-solving tools and techniques

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A project manager conducts a retrospective after a failed quality inspection and documents the event in the lessons learned register. Who should typically have access to this register?
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Correct answer: The project team and relevant organizational stakeholders

Explanation

The lessons learned register should be accessible to the project team and relevant organizational stakeholders. Making it broadly available ensures the knowledge is captured, shared, and used for organizational learning — benefiting both current and future projects.

**Why not A:** Restricting access to only the quality assurance team limits organizational learning. Lessons learned contain insights that benefit the entire project team and future projects across the organization, not just the quality function.

**Why not B:** Limiting access to only the project manager and sponsor prevents broader organizational learning. The lessons learned register is intended to be shared widely so that team members and other stakeholders can benefit from the documented experiences and avoid repeating mistakes.

**Why not C:** External auditors are not the primary audience for the lessons learned register. The register is an internal organizational learning tool designed to improve future project performance, not a compliance document for external parties.

Key Concept

This question covers Demonstrate an understanding of common problem-solving tools and techniques under Demonstrate an understanding of common problem-solving tools and techniques (Project Management Fundamentals and Core Concepts).

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