CAPM Practice: Demonstrate an understanding of business analysis (BA) roles and responsibilities

Stakeholder mapping uses tools like power/interest grids (plot stakeholders by influence and interest level) to categorize stakeholders into engagement strategies: Manage Closely (high power, high interest), Keep Satisfied (high power, low interest), Keep Informed (low power, high interest), Monitor (low power, low interest).

**Why not B:** Creating a physical map of stakeholder locations is geographic mapping, not stakeholder mapping. Stakeholder mapping categorizes stakeholders by influence, interest, and engagement level to inform communication and engagement strategies, regardless of physical location.

**Why not C:** Mapping stakeholder names to email addresses is a contact directory activity, not stakeholder mapping. Stakeholder mapping analyzes power dynamics, interest levels, and engagement needs to develop tailored strategies for each stakeholder group.

**Why not D:** Mapping the organizational reporting structure is an org chart exercise, not stakeholder mapping. While reporting relationships may inform stakeholder analysis, stakeholder mapping specifically assesses influence and interest to determine engagement strategies using tools like power/interest grids.