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PMPCAPM

Scrum Master

The Scrum Master is the accountability within Scrum responsible for establishing Scrum as defined in the Scrum Guide, helping the team and organization understand Scrum theory and practice, and removing impediments.

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Explanation

The Scrum Master serves the Scrum team by coaching team members in self-management and cross-functionality, helping the team focus on creating high-value increments, removing impediments, and ensuring all Scrum events are productive and timeboxed. The Scrum Master is not a traditional project manager and does not assign tasks or direct the team.

The Scrum Master also serves the Product Owner by helping find techniques for effective Product Backlog management, facilitating stakeholder collaboration, and helping establish empirical product planning. At the organizational level, the Scrum Master leads and coaches in agile adoption, helps employees and stakeholders understand Scrum, and removes barriers between stakeholders and the Scrum team.

PMI frames the Scrum Master as a servant leader, someone who leads by serving the team. On the exam, look for answers that emphasize coaching, facilitating, and removing impediments rather than directing or managing people.

Key Points

  • Accountable for establishing Scrum as defined in the Scrum Guide
  • Acts as a servant leader and coach, not a traditional manager
  • Removes impediments that block the team from delivering value
  • Facilitates Scrum events and helps the organization adopt agile practices

Exam Tip

When a question asks what the Scrum Master should do, favor answers about coaching, facilitating, and removing impediments over directing or making decisions for the team.

Frequently Asked Questions

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