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Prevention vs Inspection

Prevention keeps errors out of the process by designing quality into the work, while inspection keeps errors out of the hands of the customer by examining deliverables after they are produced.

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Explanation

PMI strongly favors prevention over inspection as a quality management philosophy. Prevention means designing processes and deliverables so that defects do not occur in the first place. This includes activities like training, process documentation, proper planning, and using appropriate tools and techniques. The cost of prevention is typically much lower than the cost of fixing defects found during inspection.\n\nInspection involves examining, measuring, or testing deliverables to determine whether they conform to requirements. While inspection is necessary and important, it is inherently reactive. By the time a defect is found through inspection, resources have already been spent creating the defective item. Inspection catches defects but does not prevent them.\n\nThe PMI principle is clear: the cost of preventing mistakes is generally much less than the cost of correcting them when found by inspection. This does not mean inspection is unnecessary. Rather, a robust quality approach uses prevention as the primary strategy and inspection as a safety net.

Key Points

  • PMI favors prevention over inspection
  • Prevention is proactive; inspection is reactive
  • Prevention costs less than correction after inspection
  • Both prevention and inspection are necessary; prevention should be primary

Exam Tip

Whenever the exam asks about PMI's quality philosophy, the answer emphasizes prevention over inspection. Quality should be planned and designed in, not inspected in.

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