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PMP Practice: Maintain team and knowledge transfer

Question 4 of 5 in Build a Team

Birch Volkov is managing a hybrid project at Ramen Gravity Works to develop a mobile app for personalized fitness coaching. The project uses iterative sprints for feature development and a predictive approach for regulatory compliance milestones. During team formation, Birch discovers that the assigned backend architect, Ocean Tanaka, has extensive experience with cloud infrastructure but limited knowledge of the specific health data privacy regulations required for this product. The compliance lead has expressed concern that Dante's skill gaps could delay certification. Dante is enthusiastic about learning but acknowledges he needs support. What should Birch do to best address this situation while building an effective team?
Show answer & explanation

Correct answer: Arrange for Dante to pair with the compliance lead during planning sessions and identify targeted training resources on health data regulations

Explanation

Building an effective team means developing team members' capabilities while addressing project needs. Dante has valuable technical skills and willingness to learn. Pairing him with the compliance lead creates knowledge transfer, builds collaborative relationships between technical and compliance functions, and develops his skills in the gap area. Identifying targeted training provides structured learning to complement on-the-job development. This approach strengthens the overall team capability rather than simply working around the gap. The scenario emphasizes Dante's enthusiasm and the specific nature of the knowledge gap, making capability development the best approach rather than replacement or isolation.

**Why not A:** Assigning all compliance-related decisions exclusively to the compliance lead would isolate the backend architect from critical project knowledge. This approach works around the skill gap rather than developing the team member's capabilities, and it creates a single point of failure for compliance-related architecture decisions.

**Why not C:** Requesting a replacement for the backend architect discards a team member who has valuable cloud infrastructure expertise and demonstrated enthusiasm for learning. Replacing rather than developing team members undermines team morale and ignores the opportunity to build broader team capability.

**Why not D:** Simply documenting the skill gap as a risk and monitoring through sprint reviews is too passive. The compliance lead has already expressed concern about potential delays, and monitoring without active intervention may allow the gap to impact project timelines before corrective action is taken.

Key Concept

This question covers Maintain team and knowledge transfer under Build a Team (People).

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