CAPM Practice: Validate requirements through product delivery

BA value continues post-delivery. BAs monitor whether the solution achieves business outcomes, capture requirements emerging from real-world use, support change requests and enhancements, and participate in post-implementation reviews that assess solution performance against original requirements and business goals.

**Why not B:** Operations is not exclusively an IT function. Business operations, process management, and benefit realization monitoring all involve business stakeholders and BAs. The BA's perspective on requirements and expected outcomes is valuable for assessing whether the solution delivers its intended business value.

**Why not C:** The BA's role does not completely end at product delivery. Post-delivery activities like monitoring benefit realization, supporting change requests, capturing new requirements from operational feedback, and participating in post-implementation reviews are valuable BA contributions that ensure ongoing solution value.

**Why not D:** BAs do not become technical support staff during operations. Their role remains focused on business analysis activities: assessing whether business outcomes are achieved, identifying new requirements, and supporting change management. Technical support is a separate function with different skills and responsibilities.