CAPM Practice: Validate requirements through product delivery
Question 44 of 68 in Validate requirements through product delivery
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Correct answer: Ongoing user feedback (in-app surveys, support tickets, user interviews) reveals unmet needs and requirements gaps in delivered features, informing the backlog for future iterations
Explanation
Requirements management doesn't end at delivery. Continuous user feedback reveals requirements gaps (needs not addressed), requirements failures (misunderstood needs), and emerging requirements (new needs created by the solution). This ongoing cycle keeps the product aligned with evolving user needs.
**Why not A:** Limiting post-delivery feedback to executive stakeholders ignores the most valuable source of insight — the actual end users. Executives may understand strategic goals but often lack visibility into day-to-day usability issues, workflow gaps, and unmet needs that only surface through direct user interaction.
**Why not B:** Claiming that feedback after delivery is irrelevant contradicts fundamental agile and requirements management principles. Requirements evolve as users interact with the delivered solution, and post-delivery feedback is essential for identifying gaps, defects, and new opportunities that were not apparent during initial development.
**Why not D:** This answer contradicts the very concept described in the question stem. "Continuous feedback" by definition extends beyond initial delivery. Post-delivery feedback loops are critical for maintaining product-market fit and ensuring the solution continues to meet evolving business needs.
Key Concept
This question covers Validate requirements through product delivery under Validate requirements through product delivery (Business Analysis Frameworks).
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