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CAPM Practice: Determine how to follow and execute planned strategies or frameworks

Question 46 of 100 in Determine how to follow and execute planned strategies or frameworks

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Ezra Blackwood's team at Xenon Health follows a communication plan that requires weekly status reports to all stakeholders. A key stakeholder requests daily updates instead. What should Ezra do?
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Correct answer: Assess the stakeholder's need and update the communication plan if justified

Explanation

While following the communication plan is important, plans should be flexible enough to accommodate legitimate needs. Ezra should assess whether daily updates are justified and update the plan accordingly through proper change control.

**Why not B:** Refusing the request because the plan is approved is too rigid. Communication plans should be reviewed and updated when legitimate stakeholder needs arise. Blindly following the plan without considering valid requests undermines stakeholder relationships and engagement.

**Why not C:** Immediately providing daily updates without assessment or formal plan updates bypasses proper change management. Changes to the communication frequency should be evaluated for justification and impact before implementation, and the plan should be updated accordingly.

**Why not D:** Sending weekly reports labeled as daily updates is deceptive and does not address the stakeholder's actual need. If the stakeholder requires more frequent information, the project manager should honestly assess the request and respond with an appropriate, transparent solution.

Key Concept

This question covers Determine how to follow and execute planned strategies or frameworks under Determine how to follow and execute planned strategies or frameworks (Project Management Fundamentals and Core Concepts).

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