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CAPM Practice: Determine how to follow and execute planned strategies or frameworks

Question 70 of 100 in Determine how to follow and execute planned strategies or frameworks

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Alexei Baranov is managing a construction project for Northgate Construction. The communication management plan specifies weekly status reports to stakeholders. However, a major stakeholder requests daily updates. How should Alexei respond?
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Correct answer: Discuss the request with the stakeholder to understand their needs and follow the change control process if modifications are needed

Explanation

When stakeholder needs conflict with the planned communication strategy, the project manager should discuss the request to understand the underlying need, then follow proper change control procedures if modifications to the plan are warranted. This balances stakeholder engagement with following planned frameworks.

**Why not A:** Updating the communication plan unilaterally bypasses the change control process. Any changes to approved project management plan components should follow the formal change procedures, even if the request seems reasonable.

**Why not B:** Providing daily updates immediately deviates from the approved communication plan without proper authorization. While maintaining stakeholder satisfaction is important, changes should be evaluated and approved through the established process first.

**Why not C:** Refusing the request outright is too rigid and does not demonstrate good stakeholder engagement. The project manager should seek to understand the stakeholder's underlying needs and then follow proper procedures to determine if the plan should be modified.

Key Concept

This question covers Determine how to follow and execute planned strategies or frameworks under Determine how to follow and execute planned strategies or frameworks (Project Management Fundamentals and Core Concepts).

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