CAPM Practice: Determine how to conduct stakeholder communication

Modern stakeholder communication leverages digital tools: collaborative documents enable distributed review, team chat reduces meeting overhead, shared boards make requirements visible asynchronously. BAs must design communication strategies that work across these channels while maintaining requirements quality.

**Why not A:** Digital collaboration tools supplement but do not replace formal requirements meetings. Complex requirements discussions, conflict resolution, and group decision-making still benefit from structured meetings. Digital tools enhance communication between meetings and support asynchronous work, not eliminate meetings entirely.

**Why not B:** Digital collaboration tools benefit all stakeholder types, not just technical ones. Business stakeholders use shared documents, collaborative boards, and team messaging platforms just as effectively as technical staff. Modern tools are designed to be accessible regardless of technical background.

**Why not C:** Avoiding social media and digital collaboration in professional communication ignores how modern teams work. Tools like Slack, Teams, and Confluence have become standard in professional environments, and BAs must design communication strategies that leverage these channels effectively while maintaining quality.