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CAPM Practice: Demonstrate an understanding of the various project life cycles and processes

Question 86 of 95 in Demonstrate an understanding of the various project life cycles and processes

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Wanjiku Kobayashi is managing a temporary effort to implement a new customer portal at Firefly Data, with a defined start and end date. Her colleague manages the ongoing daily maintenance of existing systems. What distinguishes Wanjiku's work from her colleague's work?
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Correct answer: Wanjiku's work is a project because it is temporary and creates a unique deliverable, while her colleague's work is operations because it is ongoing and repetitive

Explanation

A project is temporary with a defined beginning and end, creating a unique product, service, or result. Operations are ongoing and repetitive activities that sustain the organization. Wanjiku's portal implementation fits the project definition, while system maintenance is operational.

**Why not A:** Wanjiku's work is not a program — a program is a group of related projects managed in a coordinated way. Her work is a single temporary effort with a defined start and end date. Her colleague's work is not a portfolio; it is ongoing operational maintenance.

**Why not B:** Whether work qualifies as a project depends on its characteristics (temporary, unique deliverable), not on whether it has executive sponsorship. Wanjiku's customer portal implementation meets the definition of a project regardless of sponsorship level.

**Why not D:** This reverses the definitions. Wanjiku's temporary, unique implementation effort is a project, not operations. Her colleague's ongoing, repetitive maintenance work is operations, not a project. Technical expertise is not the distinguishing factor.

Key Concept

This question covers Demonstrate an understanding of the various project life cycles and processes under Demonstrate an understanding of the various project life cycles and processes (Project Management Fundamentals and Core Concepts).

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