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CAPM Practice: Demonstrate an understanding of project roles and responsibilities

Katya Hwang is managing a construction project at Paragon Projects when a key team member becomes visibly frustrated during a planning meeting and stops participating. Katya notices the change in behavior, pauses the discussion, and speaks privately with the team member to understand their concerns. Which aspect of emotional intelligence is Katya primarily demonstrating?

Key Concept

This question covers Demonstrate an understanding of project roles and responsibilities under Demonstrate an understanding of project roles and responsibilities (Project Management Fundamentals and Core Concepts).

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