CAPM Practice: Demonstrate an understanding of project roles and responsibilities

Katya is demonstrating social awareness, which is the ability to recognize and understand the emotions of others. She noticed the change in the team member's behavior and emotional state, which prompted her to take action. This shows empathy and awareness of others' feelings.

**Why not A:** Self-awareness is recognizing one's own emotions and their effects. The scenario does not indicate that Katya is reflecting on her own emotional state or how her actions contributed to the situation — she is focused on perceiving the team member's frustration.

**Why not B:** Self-management involves controlling one's own emotional reactions in difficult situations. While Katya may be exercising self-management by staying calm, the primary behavior described is her ability to notice and interpret the team member's emotional change, not managing her own feelings.

**Why not C:** Relationship management involves resolving conflicts and building positive relationships. While Katya does address the situation, the scenario specifically highlights that she spoke privately rather than in front of the group — and the key behavior is perceiving the emotional shift, which is social awareness, not the conflict resolution itself.