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CAPM Practice: Demonstrate an understanding of project roles and responsibilities

Question 7 of 94 in Demonstrate an understanding of project roles and responsibilities

Aoi Navarro is managing a project at Trailhead Partners where two team members are in conflict over technical approach. Aoi listens to both perspectives, acknowledges their concerns, and helps them find common ground. Which project manager role is Aoi primarily demonstrating?

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Correct answer: Facilitator

Explanation

As a facilitator, the project manager helps team members work through issues, enables effective collaboration, and guides the team toward consensus without imposing solutions.

**Why not A:** A working member contributes directly to the technical work of the project. Aoi is not performing hands-on technical work but rather guiding the team through their disagreement and helping them reach consensus through discussion.

**Why not C:** A negotiator works to find compromises between competing positions through bargaining and trade-offs. Aoi is helping the team find common ground through collaborative discussion, not negotiating between fixed opposing positions.

**Why not D:** An initiator starts a process or project. While Aoi may have initiated the conversation, the primary role demonstrated is facilitating the team's discussion and helping them work through the conflict to reach consensus.

Key Concept

This question covers Demonstrate an understanding of project roles and responsibilities under Demonstrate an understanding of project roles and responsibilities (Project Management Fundamentals and Core Concepts).

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