CAPMHard
CAPM Practice: Demonstrate an understanding of project roles and responsibilities
Vesna Mansour is leading a complex software integration project at Kilowatt Power. During a tense stakeholder meeting, she notices rising frustration among participants. Vesna pauses the technical discussion, acknowledges the emotions in the room, and suggests a brief break to reset. She then facilitates a conversation about underlying concerns before returning to the agenda. Which aspect of emotional intelligence (EQ) is Vesna primarily demonstrating?
Key Concept
This question covers Demonstrate an understanding of project roles and responsibilities under Demonstrate an understanding of project roles and responsibilities (Project Management Fundamentals and Core Concepts).
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