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CAPM Practice: Demonstrate an understanding of project roles and responsibilities

Question 52 of 94 in Demonstrate an understanding of project roles and responsibilities

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During a team meeting at Terraform Urban, a conflict arises between two developers about the technical approach. Celine Bae, the project manager, listens to both perspectives, asks clarifying questions, and helps the team reach consensus without imposing her own solution. Which project manager role is Celine demonstrating?

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Correct answer: Facilitator

Explanation

As a facilitator, the project manager guides discussions, ensures all voices are heard, and helps the team reach decisions collaboratively without dictating the solution. This role focuses on enabling the team's problem-solving process.

**Why not A:** A negotiator works to reach agreements between parties with competing interests, often involving trade-offs or compromises. Celine is not bargaining between positions but rather guiding the team through a collaborative discussion to reach consensus on their own.

**Why not B:** A coach provides guidance, mentoring, and skill development to team members. While coaching involves active listening, Celine's primary action is guiding a group discussion toward resolution, not developing individual capabilities or providing mentorship.

**Why not C:** A working member contributes directly to the technical work of the project. Celine is not contributing her own technical solution to the debate but instead enabling the team to solve the problem themselves through structured discussion.

Key Concept

This question covers Demonstrate an understanding of project roles and responsibilities under Demonstrate an understanding of project roles and responsibilities (Project Management Fundamentals and Core Concepts).

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