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CAPM Practice: Demonstrate an understanding of project roles and responsibilities

Question 4 of 94 in Demonstrate an understanding of project roles and responsibilities

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Amina Horvat is leading a project at Lodestar Engineering when two team members disagree on the technical approach. Amina listens to both perspectives, asks clarifying questions, and helps the team members find common ground. Which project manager role is Amina primarily demonstrating?
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Correct answer: Facilitator

Explanation

Amina is acting as a facilitator by helping team members work through disagreements, enabling productive discussions, and guiding them toward consensus without imposing her own solution. Facilitation involves creating an environment where the team can collaborate effectively.

**Why not A:** A negotiator works to reach specific agreements on resources, contracts, or competing interests between parties. Amina is not negotiating terms — she is helping team members communicate and reach consensus through guided discussion, which is facilitation.

**Why not B:** A working member performs the actual technical work on the project. Amina is not doing technical development work; she is guiding a process of conflict resolution by listening, asking questions, and helping the team find common ground.

**Why not C:** An initiator proposes new ideas or starts new initiatives. Amina is not initiating anything new — she is helping existing team members resolve a disagreement about a technical approach through facilitation techniques.

Key Concept

This question covers Demonstrate an understanding of project roles and responsibilities under Demonstrate an understanding of project roles and responsibilities (Project Management Fundamentals and Core Concepts).

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